FAQ

 

+ Can I place an international order?

Yes, we offer worldwide shipping to over 180 countries.

+ Can I have a framed print shipped internationally?

While we discourage shipping framed prints overseas due to high costs and potential transit damage, we recommend purchasing an unframed print and arranging local framing. We can assist you with this process upon request.

If you insist on international shipping, please note that additional charges will apply, and we cannot guarantee the product's condition upon delivery.

+ Can I request a custom print not available in the store?

Absolutely! If you have specific requirements regarding frame size, style, or colour, please email us, and we will be happy to assist you.

+ Why doesn't my country appear during checkout?

If your country is not listed during checkout, it may be due to courier restrictions or additional shipping costs. Please contact us via email to discuss the issue further.

+ What payment methods do you have?

We accept various payment methods, including PayPal, Apple Pay, Visa Debit, Google Pay, MasterCard, American Express, and Discover.

+ Can I include a special note with my order?

Certainly! Many customers request special notes for gift orders. You can enter the desired message during checkout or contact us to provide specific instructions.

+ How do I apply discount codes?

Discount codes can be applied during the checkout process when placing an order.

+ I saw a photo on your social media but it isn’t in the store?

If an image showcased on our social media page is not available for purchase in our print store, it may not meet our printing standards. However, please reach out to us, and we will do our best to accommodate your request.